Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website or use a mobile application. They help websites and apps remember information about your visit, such as your preferred language and other settings. This can make your next visit easier and the site more useful to you.

2. Our Cookie Policy

At Connexa GmbH, we believe in transparency and user privacy. This Cookie Policy explains how we use cookies and similar technologies across our mobile applications and web services.

3. Mobile Applications

3.1 No Traditional Cookies in Mobile Apps

Our mobile applications (NoMask, Relink, Blink) do not use traditional web cookies. Instead, they may use similar technologies for essential functionality:

• Local Storage: For storing app preferences and settings on your device
• Session Storage: For temporary data during app sessions
• Device Identifiers: For authentication and security purposes

3.2 Firebase Analytics

Our apps use Firebase Analytics, which may collect anonymous usage data to help us improve our services. This data is:

• Anonymized and aggregated
• Used only for app improvement
• Not shared with third parties for advertising
• Stored in compliance with GDPR and Swiss data protection laws

3.3 iOS App Tracking Transparency (ATT)

For iOS applications, we fully comply with Apple's App Tracking Transparency framework:

• No Cross-App Tracking: We do not use Apple's IDFA (Identifier for Advertisers) for tracking purposes
• No Third-Party Tracking: We do not share data with third-party advertisers or analytics providers for advertising
• ATT Permission: If our app requests permission to track you across apps, you can choose to allow or deny this in your iOS settings. We respect your choice
• Privacy Labels: Our App Store listing includes accurate privacy nutrition labels that reflect our actual data collection practices

3.4 Android Advertising ID

For Android applications:

• We do not use Google's Advertising ID for advertising purposes
• We do not share data with advertising networks
• All analytics data is anonymized and aggregated

4. Web Services

4.1 Essential Cookies

Our website and web services may use essential cookies that are necessary for the website to function properly:

• Session Cookies: To maintain your session while using our web services
• Security Cookies: To protect against fraud and ensure secure connections
• Preference Cookies: To remember your language and display preferences

4.2 No Third-Party Advertising Cookies

We do not use third-party advertising cookies or tracking technologies. We do not sell advertising space or share user data with advertisers.

5. Types of Cookies We Use

5.1 Strictly Necessary Cookies

These cookies are essential for the operation of our services and cannot be disabled:

• Authentication and security cookies
• Session management cookies
• Load balancing cookies

5.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language preference cookies
• User interface customization cookies
• Feature preference cookies

5.3 Analytics Cookies

These cookies help us understand how our services are used:

• Firebase Analytics cookies (anonymized)
• Performance monitoring cookies
• Error tracking cookies

6. Third-Party Services

6.1 Firebase Services

We use Google Firebase services which may set their own cookies:

• Firebase Analytics: For app performance monitoring
• Firebase Authentication: For secure user authentication
• Firebase Hosting: For web service hosting

Firebase cookies are subject to Google's Privacy Policy and our Data Processing Agreement with Google.

6.2 No Advertising Networks

We do not integrate with advertising networks, social media platforms, or other third-party tracking services that would set advertising or tracking cookies. This includes:

• No Google AdSense or other advertising networks
• No Facebook Pixel or other social media tracking
• No third-party analytics services that track users across websites
• No affiliate marketing tracking

6.3 Apple App Store and Google Play Store

When you download our apps from app stores, the stores may collect certain information:

• Apple App Store: Apple may collect download statistics and crash reports. This is governed by Apple's Privacy Policy
• Google Play Store: Google may collect download statistics and user ratings. This is governed by Google's Privacy Policy
• We receive aggregated, anonymized analytics from the stores, but we do not receive personally identifiable information

7. Your Cookie Choices

7.1 Mobile Applications

In our mobile applications, you can control data collection through:

• App Settings: Privacy controls within each app
• Device Settings: Location and notification permissions
• Analytics Opt-out: Option to disable analytics data collection

7.2 Web Services

For our web services, you can control cookies through:

• Browser Settings: Most browsers allow you to control cookie settings
• Cookie Consent: We provide clear consent options where required
• Opt-out Mechanisms: Easy ways to disable non-essential cookies

7.3 How to Manage Cookies

You can manage cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Safari: Preferences > Privacy > Manage Website Data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

8. Cookie Retention

We retain cookies only as long as necessary:

• Session Cookies: Deleted when you close your browser or app
• Persistent Cookies: Deleted after a maximum of 12 months
• Analytics Cookies: Deleted after 26 months (Firebase standard)

9. International Transfers

Some cookies may be processed by services located outside your country. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses for EU data transfers
• Swiss adequacy decisions
• GDPR-compliant data processing agreements

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information through cookies from children under 16. If we discover we have collected such information, we will delete it immediately.

11. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes through:

• App updates and notifications
• Website announcements
• Email notifications for significant changes

12. Contact Information

If you have questions about our use of cookies, please contact us:

• Connexa GmbH
• Wilerstrasse 82
• CH-8370 Sirnach, Switzerland
• Email: [email protected]
• Data Protection Officer: [email protected]